SBK Frequently Asked Questions

Why are we called ‘SBK’

SBK stands for ‘skincare by Kara’.
Naming a brand is fraught with challenges and ultimately it was decided to name this brand in recognition of 2 things:

• the developer and owner of the brand is myself Kara,
• but secondly, the meaning of ‘Kara’ felt to embody the intention behind this brand; pure, beloved, dear.....

 

How long does it take to get my order?

Our delivery partners work exceptionally hard to ensure your order arrives quickly and smoothly.  You will be sent an email once your order leaves our warehouse and this will provide you with an estimated delivery time.   

Typically, orders to most Australian Capital Cities will take 2-3 business days. 

 

What happens if there is an issue with my oder?

Please contact us on hello@sbk.store and we will do our best to find a resolution.  We want you to be happy with your order, so please do let us know if you encounter any issue at all!